Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a secure and enjoyable online gaming experience. This includes details you share directly with us and data gathered automatically during your visits.

Personal Information

When you create an account, make a deposit, or withdraw funds, we may collect your full name, date of birth, email address, residential address, telephone number, and payment details. We also verify identity through government-issued identification documents when required by law or our licensing obligations.

Automatically Collected Information

Our systems automatically record technical data such as your IP address, browser type and version, operating system, pages visited, time spent on the site, and referring website addresses. This helps us understand how our services are used and improves the overall player experience.

How We Use Your Information

We use the collected information to create and manage your account, process deposits and withdrawals, provide customer support, personalise your gaming experience, and send important service-related communications. With your consent, we may also use your contact details to inform you about promotions, bonuses, and new game releases that may interest you.

Additionally, we analyse usage patterns to detect and prevent fraud, meet regulatory requirements, and continuously improve our platform and services.

Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating the website, processing payments, conducting identity verification, and providing customer support. These partners are contractually obligated to keep your information secure and use it only for the purposes we specify.

We may also disclose information when required by law, regulatory authorities, or licensing bodies, or to protect the rights, property, or safety of Let's Go Casino, our players, or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, remember your preferences, analyse traffic, and deliver targeted content. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect your experience on the site.

We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for a set period.

Data Security

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorised access, alteration, or disclosure. While no system is completely impenetrable, we continuously review and update our safeguards to maintain the highest possible level of protection.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once it is no longer needed, we securely delete or anonymise the data.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information, subject to legal and regulatory requirements. You may also withdraw consent for certain processing activities, such as marketing communications, by adjusting your account settings or contacting our support team. To exercise these rights, simply reach out to us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer support team through the live chat feature on our website or by email at [email protected].

This policy is effective as of January 2025.